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Shipping Time
        ·        
Please allow 2 weeks for Standard Shipping via UPS Ground or US Postal Service.
        ·        
Rush shipping is available through the shopping cart and it shows all charges.
      ·         International shipping is also available. Please allow 3 weeks for International Shipping

Packing Materials
        ·        
All of our silk bouquets are gently placed on tissue over a bed of packing peanuts.
      ·         We use sturdy white cardboard boxes.
    ·         All items are snuggled into the box surrounded by a sea of foam peanuts to make sure              they don’t move or crush during transit.

Return Policy
      ·         Shipping charges are non-refundable.
      ·         Any standard item that is purchased from our website can be returned for a full refund or              exchanged within 10 days of receipt.
      ·         Returned items must be packed carefully and shipped in original packing boxes or similar              quality.
      ·        It must arrive to us in good condition. No crushed flowers. No missing flowers. If the flowers              arrive to us in poor condition or if they smell like smoke, no refund will be issued.
      ·        If your flowers are returned to us in used or poor condition, we will not issue a refund.
 
     ·        A 35% restocking fee will apply to any returns that do not meet the above conditions.
      ·        Please include a copy of the original invoice and ship to:    

The Brides Bouquet.com
7540 N. Highland Ave.
Clovis, CA 93619

Need some help?
Choosing the florist for your wedding flowers is an important job. We have helped thousands of brides and we can help you select realistic silk flowers and bridal bouquets for all of your bridal party, your church and your reception. We welcome international brides, shop with confidence because we ship bridal bouquets outside of the United States often.

Call us at 1.800.391.5693 Monday through Friday 10am to 3pm pacific standard time.
Or you can email your questions to:
designer@thebridesbouquet.com

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